LU
Director, Clinical Implementation and Customer Experience
Montréal, Québec
On-site
Full-time
1 months agoJob Overview
Lumenix is a leading provider of hardware, software, sensors and artificial intelligence currently serving and trusted by thousands of clients across healthcare, commercial, residential, industrial and retail sectors in North America. Lumenix is committed to its vision of providing continuous value creation and enhanced safety for its partners and clients through the application of proprietary ambient agentic artificial intelligence, robotics engineering, interconnectivity and clean technologie…
What you'll do
- Oversee clinical implementation of hardware and software solutions
- Manage customer experience strategies across healthcare clients
- Lead implementation teams across multiple client sectors
- Ensure successful deployment of AI and sensor-based solutions
- Drive continuous value creation for partners and clients
- Develop and execute customer experience improvement initiatives
- Manage relationships with healthcare providers and stakeholders
What you'll need
- Leadership experience in healthcare or technology sectors
- Clinical implementation background
- Customer experience management expertise
- Understanding of artificial intelligence and robotics applications
- Knowledge of healthcare regulations and compliance
- Cross-functional team management skills
About the Company
LU
Lumenix Health
Health Technology51-200 employees
Lumenix Health builds AI-powered clinical decision support tools that help healthcare professionals deliver better patient outcomes.
Tech Stack
PythonFastAPIReactPostgreSQLPyTorchAWS