YU
YuJa Inc.

Account Manager (Client Success & Growth)

Toronto, Ontario
On-site
Full-time
No salary posted3 weeks ago
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Job Overview

Job Description Job Description About Us YuJa, Inc. is a leading provider of cloud-based digital compliance and accessibility solutions for regulated sectors worldwide. Serving clients in higher education, K-12, government, and healthcare, YuJa enables organizations to meet evolving regulatory demands while delivering engaging, secure, and accessible digital experiences. Our platforms such as Lumina (video), Panorama (LMS accessibility), EqualGround (governance), and Verity (proctoring) are rig…

What you'll do

  • Manage and grow existing client accounts
  • Drive client success and satisfaction
  • Identify upsell and cross-sell opportunities
  • Serve as primary point of contact for assigned clients
  • Collaborate with internal teams to ensure client satisfaction
  • Monitor client health and engagement metrics
  • Develop and implement account growth strategies

What you'll need

  • Proven account management or client success experience
  • Understanding of regulated sectors (higher education, K-12, government, healthcare)
  • Knowledge of cloud-based digital solutions
  • Strong communication and interpersonal skills
  • Ability to identify and drive growth opportunities
  • CRM proficiency

About the Company

YU

YuJa Inc.