FL
Application Support Specialist - Senior
Toronto, Ontario
On-site
Full-time
No salary posted3 weeks agoJob Overview
Job Description Job Description Must Have: 5 years of demonstrated experience in coordinating and facilitating project teams to ensure project deliverables are delivered on time and adhere to government and ministry standards Manage JIRA /eSMT incident tickets and work with project managers/product managers to ensure that ticket s are resolved within SLAs. Identify and facilitate resolution of application issues by facilitating collaboration between various stakeholders. Sound knowledge of prod…
What you'll do
- Coordinate and facilitate project teams to ensure project deliverables are delivered on time
- Ensure adherence to government and ministry standards
- Manage JIRA and eSMT incident tickets
- Collaborate with project managers and product managers to ensure tickets are resolved within SLAs
- Identify and facilitate resolution of application issues
- Facilitate collaboration between various stakeholders
What you'll need
- 5 years of demonstrated experience in coordinating and facilitating project teams
- Experience ensuring project deliverables are delivered on time
- Knowledge of government and ministry standards
- JIRA management experience
- eSMT experience
- Experience working with project managers and product managers
About the Company
FL