LO
Lorikeet

Bell AI Practice Lead (CCaaS)

Montréal, Québec
On-site
Full-time
No salary posted2 days ago
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Employment type
Full-time · On-site
Posted
November 12, 2026
Province
Quebec (QC)

Hiring confidence: Sparse posting · 22/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.
Req Id: 433525 At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of TeamBell and we’re always on the lookout for people with great skills and experiences. We provide a supportive and inclusive community where all team members can succeed. And thr…

This role is based in Quebec. Lorikeet is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Quebec

Average salary for Bell AI Practice Lead (CCaaS) in Quebec

We do not have a salary benchmark for this title in Quebec yet. The posting does not state a salary either.

NOC code

This posting has not been matched to a NOC 2021 unit group yet. Use the NOC finder to identify the code from the duties listed above.

Typical qualifications for Canadian employers

  • Extensive experience in AI/ML practices
  • Proven leadership experience
  • Deep knowledge of Contact Center as a Service solutions
  • Experience in strategy and practice development
  • Strong understanding of customer experience and digital solutions

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Artificial Intelligence
  • Machine Learning
  • CCaaS (Contact Center as a Service)

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What you'll do

  • Lead AI practice initiatives for CCaaS at Bell
  • Develop and mentor team members
  • Drive innovation in AI implementation for contact centers
  • Establish best practices and standards
  • Collaborate with stakeholders across the organization
  • Advance AI technologies for customer connectivity solutions

What you'll need

  • Extensive experience in AI/ML practices
  • Proven leadership experience
  • Deep knowledge of Contact Center as a Service solutions
  • Experience in strategy and practice development
  • Strong understanding of customer experience and digital solutions

About the Company

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Lorikeet