VA
Job Overview
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About the Opportunity Manage and collect outstanding B2B accounts receivable balances. Contact customers by phone and email regarding overdue invoices and payments. Investigate and resolve billing discrepancies and account disputes. Negotiate payment arrangements and follow up on commitments. Maintain accurate collection notes and account records. Collaborate with Billing, Accounts Receivable and Customer Service teams. Monitor aging reports and prioritize collection activities. Communicate pro…
What you'll do
- Manage and collect outstanding B2B accounts receivable balances
- Contact customers by phone and email regarding overdue invoices and payments
- Investigate and resolve billing discrepancies and account disputes
- Negotiate payment arrangements and follow up on commitments
- Maintain accurate collection notes and account records
- Collaborate with Billing, Accounts Receivable and Customer Service teams
- Monitor aging reports and prioritize collection activities
What you'll need
- Bilingual proficiency (language not specified)
- Ability to manage outstanding B2B accounts receivable
- Knowledge of billing and payment processes
- Strong communication skills
- Ability to investigate billing discrepancies
- Customer service experience
About the Company
VA