PH

Bilingual Customer Experience Coordinator (EN/FR)

Toronto, Ontario
On-site
Full-time
$45K – $55K CAD
Yesterday
Employment type
Full-time · On-site
Posted
September 19, 2026
Salary range
$45,000–$55,000 CAD per year
Province
Ontario (ON)

Hiring confidence: Some gaps · 51/100

Some signals are missing from this posting. It may well be genuine, but it is worth confirming the role is still open before you invest time in applying. How this is scored

Job Overview

This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.
About Phoenix Founded in 2019, Phoenix is building the most trusted telehealth platform in Canada, making specialist healthcare accessible to every Canadian, wherever they are. Our platform breaks down barriers to care, empowering patients to take control of their health with personalized treatment options and the guidance of licensed providers. If you thrive where big ideas turn into real impact, you'll fit right in here. We're a team of creative problem-solvers who move deliberately and colla…

This role is based in Ontario. Phoenix is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Ontario

Average salary for Bilingual Customer Experience Coordinator (EN/FR) in Ontario

We do not have a salary benchmark for this title in Ontario yet. The posting advertises $45,000–$55,000.

NOC code

This posting has not been matched to a NOC 2021 unit group yet. Use the NOC finder to identify the code from the duties listed above.

Typical qualifications for Canadian employers

  • Fluency in English and French
  • Customer service experience
  • Strong communication skills
  • Ability to work in a collaborative team environment

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Customer Service
  • Bilingual Communication (English/French)
  • Customer Experience

Jobily reads your resume against this posting and scores the fit — the skills you already have, the gaps, and what to change before applying. Signed-in Premium members see the score at the top of this page.

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What you'll do

  • Coordinate customer experience initiatives
  • Provide bilingual customer support
  • Address customer inquiries and concerns
  • Support telehealth platform operations
  • Contribute to improving patient experience

What you'll need

  • Fluency in English and French
  • Customer service experience
  • Strong communication skills
  • Ability to work in a collaborative team environment

About the Company

PH

Phoenix