AS

Bilingual IT Support Engineer

Montréal, Québec
On-site
Contract
$10K+ CAD
1 weeks ago
Employment type
Contract · On-site
Posted
September 25, 2026
Salary range
$10,000+ CAD per year
NOC code
22221 — User support technicians
Province
Quebec (QC)More in Quebec

Hiring confidence: Some gaps · 56/100

Some signals are missing from this posting. It may well be genuine, but it is worth confirming the role is still open before you invest time in applying. How this is scored

Job Overview

This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.
Bilingual IT Support Engineer Experience: 3–6 years Must Have Technical Skills: • Interaction with team members for knowledge sharing, knowledge transition and issue resolution. • Stakeholder management, sharing regular updates and assisting in preparing operational reports. • Triaging of issues and coordination with cross-functional teams for timely resolution. • Follow service management processes (e.g. Incident, Change, Capacity, Problem, etc.). • Maintaining agreed SLA levels and assuring q…

This role is based in Quebec. The Canadian NOC code for this position is 22221 — User support technicians. Astra North Infoteck Inc. is hiring for this contract position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Quebec

Average salary for IT Support Technician in Quebec

We do not have a salary benchmark for this title in Quebec yet. The posting advertises $10,000+.

NOC code

22221 — User support technicians. The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation.

Typical qualifications for Canadian employers

A college diploma in IT or computer systems, or equivalent experience, plus Windows and Microsoft 365 administration and customer-facing troubleshooting.

Licensing: No licence is required. CompTIA A+ or a Microsoft certification is often listed as an asset.

All IT Support Technician jobs in Quebec

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Bilingual communication
  • IT Support
  • Technical troubleshooting

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What you'll do

  • Interact with team members for knowledge sharing and issue resolution
  • Manage stakeholder relationships
  • Share regular updates and prepare operational reports
  • Triage issues and coordinate with cross-functional teams
  • Follow service management processes (Incident, Change, Capacity, Problem management)
  • Maintain agreed SLA levels

What you'll need

  • 3-6 years of experience
  • Bilingual proficiency
  • Knowledge of IT service management processes
  • Ability to maintain SLA levels
  • Cross-functional coordination skills

About the Company

AS

Astra North Infoteck Inc.