Cisco UCCX Voice & Video Infrastructure Engineer – CUCM, Finesse & Calabrio

Voice and Video Engineer – Cisco Voice, UCCX, CUCM & Calabrio Location: Calgary AB Hybrid Required Technical Skills: Core Cisco Voice Infrastructure: • Advanced expertise in Cisco Unified Contact Center Express (UCCX) administration and scripting • Proven experience with Cisco Unified Communications Manager (CUCM) administration • Basic understanding of IVR software and automated messaging systems • Strong proficiency in Cisco Finesse desktop configuration and queue management • Demonstrated ab…