Client Excellence Manager
- Employment type
- Full-time · On-site
- Posted
- September 23, 2026
- Province
- Ontario (ON)
Hiring confidence: Sparse posting · 0/100
This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored
Job Overview
This role is based in Ontario. Dexterra Group is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
Market context
About this role in Ontario
Average salary for Client Excellence Manager in Ontario
We do not have a salary benchmark for this title in Ontario yet. The posting does not state a salary either.
NOC code
This posting has not been matched to a NOC 2021 unit group yet. Use the NOC finder to identify the code from the duties listed above.
Typical qualifications for Canadian employers
- Leadership experience managing programs or teams
- Demonstrated experience with client satisfaction and retention metrics
- Ability to work cross-functionally with multiple departments
- Strong analytical and problem-solving skills
- Experience translating feedback into actionable business strategies
Fit check
Is this role right for you?
Top skills this posting asks for:
- Client relationship management
- Program management
- Data analysis
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What you'll do
- Lead and continuously improve the Client Excellence Program
- Connect client feedback and relationship insights to measurable business outcomes
- Partner with leaders and cross-functional teams to strengthen client satisfaction
- Drive client retention initiatives
- Improve renewal readiness
- Turn client feedback into practical actions
- Monitor and report on client satisfaction metrics
What you'll need
- Leadership experience managing programs or teams
- Demonstrated experience with client satisfaction and retention metrics
- Ability to work cross-functionally with multiple departments
- Strong analytical and problem-solving skills
- Experience translating feedback into actionable business strategies