HE

Client Experience Leader

Calgary, Calgary region
On-site
Full-time
No salary posted1 weeks ago

Job Overview

We are currently recruiting for a Client Experience Leader for a respected brokerage in Alberta . 3 Reasons to Apply: Step into a key leadership role influencing both Commercial and Personal Lines service teams. Competitive compensation package with full benefits. ✅ Make a meaningful impact by shaping service standards, coaching teams, and driving operational excellence. Responsibilities: Leadership & Team Development: Lead, coach, and mentor Commercial Account Managers, Assistant Account Man…

What you'll do

  • Lead, coach, and mentor Commercial Account Managers and Assistant Account Managers
  • Shape and implement service standards
  • Coach and develop service teams
  • Drive operational excellence
  • Influence service team strategies across Commercial and Personal Lines
  • Make a meaningful impact on organizational performance

What you'll need

  • Experience leading Commercial and Personal Lines service teams
  • Proven track record in team leadership and coaching
  • Knowledge of brokerage operations
  • Ability to drive operational excellence

About the Company

HE

Hello World Recruitment