KI
Job Overview
Who We Are : Kimoby is a fast-growing SaaS company serving the automotive industry with solutions that simplify communication, payments, and operations. We are expanding across Canada and the U.S., helping automotive service departments transform how they engage with their customers. We also have been recognized as a Great Place to Work® since 2021, thanks to our amazing team! What you’ll do Kimoby powers the Service Lane OS, the platform automotive service departments run on every day. Your wo…
What you'll do
- Onboard new automotive service department clients
- Guide clients through Service Lane OS platform setup
- Manage client communication and relationship building
- Ensure smooth client transition and adoption
- Document onboarding processes and best practices
- Support client success and reduce time-to-value
- Identify and address client needs and concerns
What you'll need
- Bilingual ability (English and French)
- Experience in client-facing roles
- Familiarity with SaaS products
- Strong communication skills
- Ability to manage multiple clients
- Customer service background preferred
About the Company
KI