IT
Client Services Manager
Vancouver, Greater Vancouver
On-site
Full-time
No salary posted3 weeks agoJob Overview
Job Description Job Description Company Overview It's Your Time Business Services Inc is a boutique professional services firm providing high-touch, personalized client support. We are seeking an experienced Client Services Manager to own client relationships, manage service delivery, and lead internal practitioners. This is not a sales role. There are no cold calls or quotas. Success in this role is measured by client satisfaction, operational excellence, and team performance. Role Overview As…
What you'll do
- Own and manage client relationships
- Oversee service delivery to clients
- Lead internal practitioners/team members
- Ensure client satisfaction
- Drive operational excellence
- Manage team performance
What you'll need
- Proven experience managing client relationships
- Experience leading or supervising teams
- Track record of operational excellence
- Ability to manage service delivery
- Professional services background preferred
About the Company
IT