PR

Customer Account Manager

Etobicoke, Toronto
On-site
Full-time
No salary posted2 weeks ago

Job Overview

Job Description Job Description See what you can do with Prophix Prophix helps finance teams work with greater flexibility and confidence through Prophix One™, our Financial Performance Platform. We bring planning, reporting, and automation together so people can focus on higher-value work instead of repetitive tasks. As we introduce more AI-enabled capabilities, you will be part of a human-centered innovation journey where intelligent tools support better outcomes while people lead the decisio…

What you'll do

  • Manage and nurture customer accounts
  • Support customer onboarding and implementation
  • Serve as primary point of contact for assigned accounts
  • Identify opportunities for customer expansion and upsell
  • Ensure customer satisfaction and retention
  • Collaborate with internal teams to resolve customer issues
  • Communicate product value and capabilities to clients

What you'll need

  • Experience in account management or customer success roles
  • Knowledge of financial software or SaaS platforms
  • Strong communication and interpersonal skills
  • Ability to manage multiple client accounts
  • Problem-solving and analytical abilities

About the Company

PR

Prophix

Customer Account Manager at Prophix — Etobicoke, Toronto | Jobily