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Job Overview
Job Description Job Description See what you can do with Prophix Prophix helps finance teams work with greater flexibility and confidence through Prophix One™, our Financial Performance Platform. We bring planning, reporting, and automation together so people can focus on higher-value work instead of repetitive tasks. As we introduce more AI-enabled capabilities, you will be part of a human-centered innovation journey where intelligent tools support better outcomes while people lead the decisio…
What you'll do
- Manage and nurture customer accounts
- Support customer onboarding and implementation
- Serve as primary point of contact for assigned accounts
- Identify opportunities for customer expansion and upsell
- Ensure customer satisfaction and retention
- Collaborate with internal teams to resolve customer issues
- Communicate product value and capabilities to clients
What you'll need
- Experience in account management or customer success roles
- Knowledge of financial software or SaaS platforms
- Strong communication and interpersonal skills
- Ability to manage multiple client accounts
- Problem-solving and analytical abilities
About the Company
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