OP
Customer Education Specialist
Vancouver, Greater Vancouver
On-site
Full-time
No salary posted6 days agoJob Overview
Job Description Job Description We’re Optix — helping flex and coworking space operators build smarter, more automated spaces and better-connected communities. Our platform powers the digital backbone of coworking and flex spaces around the world, uniting automation, CRM, and community engagement tools into one seamless experience. We help our customers create beautiful, integrated, human-centered workspaces that run smoothly for managers and members alike. We’re a passionate team that supports…
What you'll do
- Develop and deliver customer training programs
- Create educational content and documentation
- Support customer onboarding processes
- Conduct product training sessions
- Build customer competency with platform features
- Improve customer adoption and success rates
- Gather feedback to enhance educational materials
What you'll need
- Experience in customer education or training roles
- Strong communication and presentation skills
- Ability to understand and explain technical products
- Experience with SaaS or software platforms
- Ability to work with diverse stakeholder groups
About the Company
OP