Customer Engagement Strategy Manager

Montréal, Québec

On-site

Full-time

No salary posted1 weeks ago

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Employment type: Full-time · On-site
Posted: September 26, 2026
Province: Quebec (QC)

Hiring confidence: Sparse posting · 0/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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Job Description The Opportunity At RCL, we’re building the next generation of customer growth across Reitmans, RW&CO. and Penningtons — three iconic Canadian brands with a big ambition to rethink how we connect with, engage and grow our customers. And we’re building the team to do it. We’re hiring three Customer Engagement Strategy Managers to join our Customer Engagement & Loyalty team and turn customer data into growth, loyalty and lifetime value. Sitting at the intersection of Customer, CRM,…

This role is based in Quebec. Reitmans Ltée/Ltd is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Quebec

Average salary for Customer Engagement Strategy Manager in Quebec

We do not have a salary benchmark for this title in Quebec yet. The posting does not state a salary either.

NOC code

This posting has not been matched to a NOC 2021 unit group yet. Use the NOC finder to identify the code from the duties listed above.

Typical qualifications for Canadian employers

Experience with CRM platforms
Customer engagement and loyalty program background
Data analysis and interpretation skills
Strategic thinking capabilities
Experience working across multiple brands or business units

Fit check

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What you'll do

Develop and execute customer engagement strategies
Transform customer data into actionable growth initiatives
Build and optimize loyalty programs
Drive customer lifetime value
Collaborate across Customer, CRM, and related teams
Support growth across Reitmans, RW&CO., and Penningtons brands

What you'll need

Experience with CRM platforms
Customer engagement and loyalty program background
Data analysis and interpretation skills
Strategic thinking capabilities
Experience working across multiple brands or business units