Customer Lifecycle Manager

Montréal, Québec

On-site

Full-time

No salary posted1 weeks ago

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Employment type: Full-time · On-site
Posted: September 24, 2026
Province: Quebec (QC)

Hiring confidence: Sparse posting · 11/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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About Eucalyptus We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care. Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from pr…

This role is based in Quebec. Eucalyptus is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Quebec

Average salary for Customer Lifecycle Manager in Quebec

We do not have a salary benchmark for this title in Quebec yet. The posting does not state a salary either.

NOC code

This posting has not been matched to a NOC 2021 unit group yet. Use the NOC finder to identify the code from the duties listed above.

Typical qualifications for Canadian employers

3-5 years of customer lifecycle or related experience
Proficiency with CRM platforms
Strong analytical and problem-solving skills
Excellent written and verbal communication
Experience in healthcare or wellness industry preferred

Fit check

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What you'll do

Manage customer journeys across all touchpoints
Develop and implement retention strategies
Monitor customer health metrics and engagement
Collaborate with product, marketing, and clinical teams
Analyze customer data to identify churn risks
Create personalized communication campaigns
Optimize customer experience and satisfaction
Report on lifecycle metrics and KPIs

What you'll need

3-5 years of customer lifecycle or related experience
Proficiency with CRM platforms
Strong analytical and problem-solving skills
Excellent written and verbal communication
Experience in healthcare or wellness industry preferred
Ability to work cross-functionally
Data-driven mindset