- Employment type
- Full-time · On-site
- Posted
- September 27, 2026
- Salary range
- $125,120–$173,696 CAD per year
- Province
- Ontario (ON)
Hiring confidence: Some gaps · 56/100
Some signals are missing from this posting. It may well be genuine, but it is worth confirming the role is still open before you invest time in applying. How this is scored
Job Overview
This role is based in Ontario. Novartis is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
Market context
About this role in Ontario
Average salary for Customer Operations Manager in Ontario
We do not have a salary benchmark for this title in Ontario yet. The posting advertises $125,120–$173,696.
NOC code
This posting has not been matched to a NOC 2021 unit group yet. Use the NOC finder to identify the code from the duties listed above.
Typical qualifications for Canadian employers
- Experience in customer operations or related field
- Knowledge of healthcare industry operations
- Understanding of supply chain and manufacturing processes
- Familiarity with quality and regulatory requirements
- Strong communication skills
Fit check
Is this role right for you?
Top skills this posting asks for:
- Customer Operations Management
- Supply Chain Coordination
- Order Management
Jobily reads your resume against this posting and scores the fit — the skills you already have, the gaps, and what to change before applying. Signed-in Premium members see the score at the top of this page.
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What you'll do
- Serve as primary operational contact for healthcare institutions and professionals
- Oversee end-to-end customer operations journey
- Manage orders and delivery processes
- Handle invoicing and billing
- Maintain customer communication
- Prepare operational reporting
- Resolve customer issues and concerns
- Coordinate across Supply Chain, Manufacturing, Quality, Medical, Regulatory, and Marketing teams
- Support Field Teams in customer operations matters
What you'll need
- Experience in customer operations or related field
- Knowledge of healthcare industry operations
- Understanding of supply chain and manufacturing processes
- Familiarity with quality and regulatory requirements
- Strong communication skills
- Ability to work collaboratively across multiple departments
- Experience with order management and invoicing systems