Customer Service Account Manager

Toronto, Ontario

On-site

Full-time

No salary posted1 weeks ago

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Employment type: Full-time · On-site
Posted: September 25, 2026
NOC code: 64101 — Sales and account representatives - wholesale trade (non-technical)
Province: Ontario (ON)More in Ontario

Hiring confidence: Sparse posting · 11/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

Jobs

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Your Job As a Customer Service Account Manager, you will serve as the primary point of contact for assigned customers, building strong relationships while driving customer satisfaction, revenue growth, and operational excellence. You will partner closely with Sales, Operations, Supply Chain, Planning, Quality, Engineering, Production, and Shipping teams to ensure seamless execution of customer requirements, timely order fulfillment, and resolution of customer issues. This role plays a key part …

This role is based in Ontario. The Canadian NOC code for this position is 64101 — Sales and account representatives - wholesale trade (non-technical). Equest is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Ontario

Average salary for Account Manager in Ontario

Median $74,880 per year, with most postings between $63,107 and $76,960 (Managers in customer and personal services, 2026-08, 17 postings). This posting does not state a salary.

NOC code

64101 — Sales and account representatives - wholesale trade (non-technical). The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation. Account managers selling technical products are classified under 62100 instead.

Typical qualifications for Canadian employers

A post-secondary credential in business or a related field, a record of managing a book of accounts, and experience with a CRM such as Salesforce or HubSpot.

Licensing: No licence is required.

All Account Manager jobs in Ontario

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What you'll do

Serve as primary point of contact for assigned customers
Build and maintain strong customer relationships
Drive customer satisfaction metrics
Drive revenue growth for assigned accounts
Ensure operational excellence in customer interactions
Partner with Sales, Operations, Supply Chain, Planning, Quality, Engineering, Production, and Shipping teams
Ensure seamless execution of customer requirements
Monitor timely order fulfillment
Resolve customer issues and concerns

What you'll need

Ability to serve as primary point of contact for assigned customers
Strong relationship building capabilities
Experience driving customer satisfaction
Experience managing revenue growth
Ability to work across multiple departments (Sales, Operations, Supply Chain, Planning, Quality, Engineering, Production, Shipping)
Knowledge of order fulfillment processes
Customer issue resolution experience