AL

Customer Service / IT Support Specialist [4982]

Montréal, Québec
On-site
Contract
No salary posted1 weeks ago
Employment type
Contract · On-site
Posted
September 24, 2026
NOC code
22221 — User support technicians
Province
Quebec (QC)More in Quebec

Hiring confidence: Sparse posting · 11/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.
Alteo is looking for a Customer Service / IT Support Specialist for a 12-month contract based in Montreal (West Island). 100% on-site. Responsibilities: Be on-site Monday through Friday to greet users and visitors and address their needs. Draft announcements and manage their distribution to users. Provide first-level IT support to users (network connection, hardware, software). Ensure the smooth operation of multifunction copiers: resolve software installation issues, coordinate maintenance and…

This role is based in Quebec. The Canadian NOC code for this position is 22221 — User support technicians. Alteo is hiring for this contract position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Quebec

Average salary for IT Support Technician in Quebec

We do not have a salary benchmark for this title in Quebec yet. The posting does not state a salary either.

NOC code

22221 — User support technicians. The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation.

Typical qualifications for Canadian employers

A college diploma in IT or computer systems, or equivalent experience, plus Windows and Microsoft 365 administration and customer-facing troubleshooting.

Licensing: No licence is required. CompTIA A+ or a Microsoft certification is often listed as an asset.

All IT Support Technician jobs in Quebec

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Customer Service
  • IT Support
  • First-level Technical Support

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What you'll do

  • Greet users and visitors on-site and address their needs
  • Draft announcements and manage their distribution to users
  • Provide first-level IT support for network connection issues
  • Provide first-level IT support for hardware issues
  • Provide first-level IT support for software issues
  • Ensure smooth operation of multifunction copiers
  • Resolve software installation issues
  • Coordinate maintenance for equipment

What you'll need

  • Availability for 12-month contract
  • Ability to work on-site Monday through Friday
  • Based in or willing to work in Montreal (West Island)
  • First-level IT support knowledge
  • Customer service experience
  • Multifunction copier operation knowledge

About the Company

AL

Alteo