AC
Customer Success Manager
Calgary, Calgary region
On-site
Full-time
$85K – $110K CAD
3 weeks agoJob Overview
Help Universities Discover Human Potential. Become a Trusted Partner. The best customer relationships begin with trust: understanding what a partner is trying to achieve, helping them work through difficult challenges, and showing up with insights when it matters. At Acuity Insights, those conversations happen in a uniquely meaningful context. We partner with higher education institutions making some of the most important decisions they’ll make: who gets the opportunity to enter a profession, h…
What you'll do
- Build and maintain trusted partnerships with university clients
- Understand partner goals and objectives
- Help partners navigate challenges
- Provide timely insights and strategic guidance
- Support universities in making important decisions
- Serve as primary point of contact for assigned accounts
What you'll need
- Understanding of higher education sector
- Ability to build and maintain trust-based relationships
- Experience managing customer accounts
- Strong communication skills
- Ability to provide strategic insights to partners
- Problem-solving mindset
About the Company
AC