Customer Success Manager (CSM)
- Employment type
- Full-time · On-site
- Posted
- November 8, 2026
- NOC code
- 64101 — Sales and account representatives - wholesale trade (non-technical)
- Province
- Ontario (ON)More in Ontario
Hiring confidence: Sparse posting · 22/100
This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored
Job Overview
This role is based in Ontario. The Canadian NOC code for this position is 64101 — Sales and account representatives - wholesale trade (non-technical). Teamwork.com is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
Market context
About this role in Ontario
Average salary for Account Manager in Ontario
We do not have a salary benchmark for this title in Ontario yet. The posting does not state a salary either.
NOC code
64101 — Sales and account representatives - wholesale trade (non-technical). The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation. Account managers selling technical products are classified under 62100 instead.
Typical qualifications for Canadian employers
A post-secondary credential in business or a related field, a record of managing a book of accounts, and experience with a CRM such as Salesforce or HubSpot.
Licensing: No licence is required.
Fit check
Is this role right for you?
Top skills this posting asks for:
- Customer Success Management
- Account Management
- Client Relationship Management
Jobily reads your resume against this posting and scores the fit — the skills you already have, the gaps, and what to change before applying. Signed-in Premium members see the score at the top of this page.
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What you'll do
- Manage and nurture customer relationships
- Ensure customer success and satisfaction with Teamwork.com platform
- Act as primary point of contact for assigned accounts
- Identify upsell and cross-sell opportunities
- Track customer health metrics and engagement
- Provide onboarding and training support to customers
- Gather customer feedback and communicate to product team
What you'll need
- Experience in customer success or account management role
- Knowledge of SaaS/software platforms
- Strong communication and interpersonal skills
- Ability to manage multiple client relationships
- Understanding of project management or professional services automation concepts