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Job Overview
About FacilityOS FacilityOS is a fast-growing company redefining how facilities operate—bringing safety, security, and daily operations into one unified platform used by organizations around the world. As we continue to scale globally, we’re building a team of driven, curious people who want to make an impact. You’ll be part of a dynamic, collaborative culture where individuals are trusted to take ownership, solve meaningful problems, and grow in their careers. Our team comes together in-office…
What you'll do
- Manage and maintain customer relationships
- Ensure customer satisfaction and retention
- Onboard new customers to the FacilityOS platform
- Identify customer needs and recommend solutions
- Monitor customer health metrics and account performance
- Collaborate with internal teams to resolve customer issues
- Drive product adoption and customer success
What you'll need
- Experience in customer success or account management
- Strong communication and interpersonal skills
- Ability to work collaboratively in a team environment
- Proficiency with CRM systems
- Experience with SaaS products
- Analytical mindset
- Willingness to work in-office
About the Company
FA
FacilityOS
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