SE

Customer Success Manager - French

Montréal, Québec
On-site
Full-time
No salary posted1 weeks ago
Employment type
Full-time · On-site
Posted
September 24, 2026
NOC code
64101 — Sales and account representatives - wholesale trade (non-technical)
Province
Quebec (QC)More in Quebec

Hiring confidence: Sparse posting · 22/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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Job Description Montreal, Quebec — ServiceNow hub location. Minimum 2 days in-office, with flexibility. MUST SPEAK FRENCH. The Experienced Customer Success Manager (CSM) is the senior practitioner level in the CSM job family. You will own consumption and adoption outcomes across a smaller portfolio of higher-ACV, more complex customers, operating with expert autonomy across the competencies and engaging credibly at senior Director and VP level when the situation demands. You set the play under …

This role is based in Quebec. The Canadian NOC code for this position is 64101 — Sales and account representatives - wholesale trade (non-technical). ServiceNow is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Quebec

Average salary for Account Manager in Quebec

We do not have a salary benchmark for this title in Quebec yet. The posting does not state a salary either.

NOC code

64101 — Sales and account representatives - wholesale trade (non-technical). The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation. Account managers selling technical products are classified under 62100 instead.

Typical qualifications for Canadian employers

A post-secondary credential in business or a related field, a record of managing a book of accounts, and experience with a CRM such as Salesforce or HubSpot.

Licensing: No licence is required.

All Account Manager jobs in Quebec

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Customer Success Management
  • French Language
  • Customer Adoption

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What you'll do

  • Own consumption and adoption outcomes across customer portfolio
  • Manage smaller portfolio of higher-ACV, more complex customers
  • Operate with expert autonomy across CSM competencies
  • Engage at senior Director and VP level with customers
  • Set strategic direction for customer success initiatives
  • Drive customer adoption and value realization

What you'll need

  • Fluent French language skills (mandatory)
  • Experience as a Customer Success Manager
  • Ability to work minimum 2 days per week in-office at Montreal, Quebec location
  • Ability to engage credibly with Director and VP level stakeholders
  • Experience managing higher-ACV customer accounts
  • Experience with complex customer scenarios

About the Company

SE

ServiceNow