Customer Success Manager - French

Job Description The Experienced Customer Success Manager (CSM) is the senior practitioner level in the CSM job family. You will own consumption and adoption outcomes across a smaller portfolio of higher-ACV, more complex customers, operating with expert autonomy across the competencies and engaging credibly at senior Director and VP level when the situation demands. You set the play under ambiguity. You recognize when to escalate and when to decide. You utilize the full internal agent stack wit…