Customer Success Manager (Premier Services)
- Employment type
- Full-time · On-site
- Posted
- November 7, 2026
- Salary range
- $79,968–$98,784 CAD per year
- NOC code
- 64101 — Sales and account representatives - wholesale trade (non-technical)
- Province
- Ontario (ON)More in Ontario
Hiring confidence: Some gaps · 62/100
Some signals are missing from this posting. It may well be genuine, but it is worth confirming the role is still open before you invest time in applying. How this is scored
Job Overview
This role is based in Ontario. The Canadian NOC code for this position is 64101 — Sales and account representatives - wholesale trade (non-technical). AppDirect is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
Market context
About this role in Ontario
Average salary for Account Manager in Ontario
We do not have a salary benchmark for this title in Ontario yet. The posting advertises $79,968–$98,784.
NOC code
64101 — Sales and account representatives - wholesale trade (non-technical). The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation. Account managers selling technical products are classified under 62100 instead.
Typical qualifications for Canadian employers
A post-secondary credential in business or a related field, a record of managing a book of accounts, and experience with a CRM such as Salesforce or HubSpot.
Licensing: No licence is required.
Fit check
Is this role right for you?
Top skills this posting asks for:
- Customer Success Management
- Account Management
- Client Relationship Management
Jobily reads your resume against this posting and scores the fit — the skills you already have, the gaps, and what to change before applying. Signed-in Premium members see the score at the top of this page.
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What you'll do
- Manage and nurture relationships with premier/high-value clients
- Ensure customer success and satisfaction with AppDirect/PartnerStack services
- Develop and execute customer retention strategies
- Serve as primary point of contact for assigned accounts
- Identify upsell and cross-sell opportunities
- Collaborate with internal teams to resolve customer issues
- Monitor account health and engagement metrics
What you'll need
- Experience in customer success or account management roles
- Knowledge of SaaS and subscription-based business models
- Strong communication and interpersonal skills
- Ability to manage multiple high-value accounts
- Track record of improving customer retention and satisfaction