SO

Customer Success Manager

Toronto Dominion Centre, City of Toronto
On-site
Full-time
$75K – $90K CAD
Yesterday
Employment type
Full-time · On-site
Posted
September 20, 2026
Salary range
$75,000–$90,000 CAD per year
NOC code
64101Sales and account representatives - wholesale trade (non-technical)
Province
Ontario (ON)More in Ontario

Hiring confidence: Some gaps · 67/100

Some signals are missing from this posting. It may well be genuine, but it is worth confirming the role is still open before you invest time in applying. How this is scored

Job Overview

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Job Description The Customer Success Manager plays a critical role in driving customer retention, satisfaction, and growth by leveraging data, insights, and cross-functional collaboration. This position is responsible for analyzing customer health metrics, identifying trends and risks, supporting customer success initiatives, and providing actionable recommendations that improve the customer experience and business outcomes. Responsibilities Monitor and analyze customer health scores, usage dat…

This role is based in Ontario. The Canadian NOC code for this position is 64101 — Sales and account representatives - wholesale trade (non-technical). Sodales Solutions is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Ontario

Average salary for Account Manager in Ontario

We do not have a salary benchmark for this title in Ontario yet. The posting advertises $75,000–$90,000.

NOC code

64101 — Sales and account representatives - wholesale trade (non-technical). The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation. Account managers selling technical products are classified under 62100 instead.

Typical qualifications for Canadian employers

A post-secondary credential in business or a related field, a record of managing a book of accounts, and experience with a CRM such as Salesforce or HubSpot.

Licensing: No licence is required.

All Account Manager jobs in Ontario

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Customer success management
  • Data analysis
  • Customer health metrics

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What you'll do

  • Monitor and analyze customer health scores and usage data
  • Identify trends and risks in customer accounts
  • Support customer success initiatives
  • Provide actionable recommendations to improve customer experience
  • Drive customer retention and satisfaction
  • Collaborate across functions to support business outcomes
  • Leverage data and insights for strategic recommendations

What you'll need

  • Ability to analyze customer health scores and usage data
  • Experience with data-driven decision making
  • Strong cross-functional collaboration skills
  • Customer success or account management background
  • Proficiency with CRM platforms
  • Ability to identify trends and risks

About the Company

SO

Sodales Solutions