TA
Customer Success Manager
Vancouver, Greater Vancouver
On-site
Full-time
No salary posted3 weeks agoJob Overview
Job Description Job Description What you'll do Manage projects by creating implementation work-plans, facilitate status calls that drive completion of project milestones, and provide project progress reporting. Track and report on hours spent on customer projects. Uncover, analyze, and comprehend a variety of system requirements requiring review and consideration of multiple business priorities Advise customers on solution features, configuration options, and system processes and procedures Con…
What you'll do
- Manage customer projects by creating implementation work-plans
- Facilitate status calls to drive completion of project milestones
- Provide project progress reporting
- Track and report on hours spent on customer projects
- Uncover, analyze, and comprehend system requirements
- Review multiple business priorities and considerations
- Advise customers on solution features and configuration options
- Guide customers on system processes and procedures
What you'll need
- Project management experience
- Understanding of system requirements
- Customer-facing communication skills
- Ability to manage multiple business priorities
- Experience with implementation planning
About the Company
TA