Customer Success Manager (Transformation Advisor)

Toronto, Ontario

On-site

Full-time

No salary posted1 weeks ago

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Employment type: Full-time · On-site
Posted: September 24, 2026
NOC code: 64101 — Sales and account representatives - wholesale trade (non-technical)
Province: Ontario (ON)More in Ontario

Hiring confidence: Sparse posting · 22/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

Jobs

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Description AWS Canada is looking for a Customer Success Manager (CSM) to join our Independent Software Vendor (ISV) team, a role at the intersection of technology strategy, business transformation, and customer partnership. You will own the success of a portfolio of Canadian ISVs navigating multi-year cloud, SaaS, and AI transformation journeys. Your job is to ensure these companies don't just adopt AWS; they build competitive advantage on it. That means helping them migrate critical workloads…

This role is based in Ontario. The Canadian NOC code for this position is 64101 — Sales and account representatives - wholesale trade (non-technical). Amazon is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Ontario

Average salary for Account Manager in Ontario

We do not have a salary benchmark for this title in Ontario yet. The posting does not state a salary either.

NOC code

64101 — Sales and account representatives - wholesale trade (non-technical). The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation. Account managers selling technical products are classified under 62100 instead.

Typical qualifications for Canadian employers

A post-secondary credential in business or a related field, a record of managing a book of accounts, and experience with a CRM such as Salesforce or HubSpot.

Licensing: No licence is required.

All Account Manager jobs in Ontario

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What you'll do

Own success of Canadian ISV customer portfolio
Guide companies through multi-year cloud transformation journeys
Help customers adopt AWS and build competitive advantage
Support migration of critical workloads
Partner on SaaS and AI transformation initiatives
Develop business transformation strategies with customers
Ensure customer success and adoption of AWS services

What you'll need

Experience with AWS or cloud services
Background in customer success or account management
Understanding of software transformation journeys
Ability to work with Canadian ISVs
Technology strategy knowledge
Bilingual capability (English and French preferred)