N.

Customer Support Analyst

Ottawa, Ottawa region
On-site
Full-time
No salary posted1 weeks ago
Employment type
Full-time · On-site
Posted
September 29, 2026
NOC code
64409 — Other customer and information services representatives
Province
Ontario (ON)More in Ontario

Hiring confidence: Sparse posting · 22/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.
A division of Harris; NorthStar is seeking a Customer Support Analyst to join our growing support team. As a successful candidate you will manage and investigate customer support tickets while ensuring timely responses and updates. You will troubleshoot application issues across web, API, and server environments, analyze configurations, logs, and code where required, and track issues through to resolution or escalation. You will document solutions and contribute to the internal knowledge base w…

This role is based in Ontario. The Canadian NOC code for this position is 64409 — Other customer and information services representatives. N. Harris Computer Corporation - CAD is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Ontario

Average salary for Customer Service Representative in Ontario

We do not have a salary benchmark for this title in Ontario yet. The posting does not state a salary either.

NOC code

64409 — Other customer and information services representatives. The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation.

Typical qualifications for Canadian employers

A high school diploma, clear spoken and written English (and often French), and comfort working across a phone system, a CRM and a ticketing tool.

Licensing: No licence is required.

All Customer Service Representative jobs in Ontario

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Customer support
  • Ticket management
  • Troubleshooting

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What you'll do

  • Manage and investigate customer support tickets
  • Ensure timely responses and updates to customers
  • Troubleshoot application issues across web, API, and server environments
  • Analyze configurations, logs, and code as required
  • Track issues through to resolution or escalation
  • Document solutions
  • Contribute to internal knowledge base

What you'll need

  • Ability to manage and investigate customer support tickets
  • Ability to ensure timely responses and updates
  • Knowledge of web, API, and server environments
  • Ability to analyze configurations and logs
  • Basic code analysis capability
  • Documentation skills
  • Remote work capability

About the Company

N.

N. Harris Computer Corporation - CAD