ZE

Customer Support Specialist

Montréal, Québec
On-site
Full-time
$62K – $72K CAD
1 weeks ago
Employment type
Full-time · On-site
Posted
September 27, 2026
Salary range
$62,000–$72,000 CAD per year
NOC code
64409 — Other customer and information services representatives
Province
Quebec (QC)More in Quebec

Hiring confidence: Some gaps · 56/100

Some signals are missing from this posting. It may well be genuine, but it is worth confirming the role is still open before you invest time in applying. How this is scored

Job Overview

This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.
About Zeffy Zeffy is the fastest-growing nonprofit platform in North America, helping organizations raise funds, run events, and engage donors. We are already working with more than 80,000 nonprofits and are doubling annually. Millions of people dedicate their lives to causes beyond profit, running schools, shelters, and community initiatives. Yet most still lack modern tools. We believe the greatest opportunity for technology today is to amplify the impact of nonprofits. Built on a sustainable…

This role is based in Quebec. The Canadian NOC code for this position is 64409 — Other customer and information services representatives. Zeffy is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Quebec

Average salary for Customer Service Representative in Quebec

We do not have a salary benchmark for this title in Quebec yet. The posting advertises $62,000–$72,000.

NOC code

64409 — Other customer and information services representatives. The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation.

Typical qualifications for Canadian employers

A high school diploma, clear spoken and written English (and often French), and comfort working across a phone system, a CRM and a ticketing tool.

Licensing: No licence is required.

All Customer Service Representative jobs in Quebec

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Customer Support
  • Communication
  • Problem Solving

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What you'll do

  • Provide customer support to nonprofit organizations
  • Assist users with platform features and functionality
  • Resolve customer issues and inquiries
  • Help nonprofits with fundraising and event management tools
  • Document and escalate complex issues

What you'll need

  • Customer support experience preferred
  • Strong communication skills
  • Ability to work with nonprofit organizations
  • Technical aptitude

About the Company

ZE

Zeffy