VA

Customer Support Supervisor

Montréal, Québec
On-site
Full-time
No salary posted5 days ago
Employment type
Full-time · On-site
Posted
October 30, 2026
NOC code
64409 — Other customer and information services representatives
Province
Quebec (QC)More in Quebec

Hiring confidence: Sparse posting · 22/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.
Job Description Job Description:\n\nProgitek (Dentitek) est une entreprise québécoise de logiciels qui fournit des solutions technologiques aux cliniques dentaires à travers la province. Notre plateforme aide les cliniques à numériser leurs opérations, gérer les dossiers patients, la prise de rendez-vous, la facturation et les processus d’assurance tout en améliorant l’efficacité et la qualité des soins aux patients.\nL’entreprise soutient plus de 1 000 cliniques dentaires au Québec et combine …

This role is based in Quebec. The Canadian NOC code for this position is 64409 — Other customer and information services representatives. Valsoft Corporation is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Quebec

Average salary for Customer Service Representative in Quebec

We do not have a salary benchmark for this title in Quebec yet. The posting does not state a salary either.

NOC code

64409 — Other customer and information services representatives. The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation.

Typical qualifications for Canadian employers

A high school diploma, clear spoken and written English (and often French), and comfort working across a phone system, a CRM and a ticketing tool.

Licensing: No licence is required.

All Customer Service Representative jobs in Quebec

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Customer Support
  • Team Leadership
  • Supervision

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What you'll do

  • Supervise customer support team
  • Manage support for dental clinic software solutions
  • Ensure quality of customer interactions
  • Handle client escalations
  • Train and develop support staff
  • Monitor team performance and KPIs
  • Support 1000+ dental clinics in Quebec
  • Coordinate support for patient records, appointments, billing, and insurance processes

What you'll need

  • Bilingual (French/English) preferred
  • Experience in customer support
  • Leadership experience
  • Knowledge of dental clinic operations preferred
  • Familiarity with software support environments

About the Company

VA

Valsoft Corporation