Directeur Customer Success / Director of Customer Success

Montréal, Québec

On-site

Full-time

No salary posted5 days ago

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Employment type: Full-time · On-site
Posted: November 8, 2026
Province: Quebec (QC)

Hiring confidence: Sparse posting · 22/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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Job Description Job Description English will follow. Nous recherchons un·e Directeur(rice) Customer Success orienté·e client, stratégique et à l’aise avec la technologie, pour diriger et faire évoluer notre fonction Customer Success à l’échelle globale. À ce poste clé, vous serez responsable de la vision, de la performance et de la structuration de l’équipe Customer Success , tout en restant proche du terrain et des clients stratégiques. Vous travaillerez en étroite collaboration avec les équip…

This role is based in Quebec. Botpress Technologies Inc. is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Quebec

Average salary for Directeur Customer Success / Director of Customer Success in Quebec

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NOC code

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Typical qualifications for Canadian employers

Client-oriented mindset
Strategic thinking ability
Technology comfort level
Experience leading global teams
Fluency in French and English

Fit check

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What you'll do

Lead and evolve the Customer Success function globally
Define vision and strategy for Customer Success department
Manage performance of Customer Success team
Structure and organize the Customer Success team
Maintain close connection with field operations and strategic clients
Collaborate with cross-functional teams

What you'll need

Client-oriented mindset
Strategic thinking ability
Technology comfort level
Experience leading global teams
Fluency in French and English
Track record in customer success functions