BM

Director, Client Experience Design

Toronto, Ontario
On-site
Full-time
No salary posted2 weeks ago
Employment type
Full-time · On-site
Posted
September 22, 2026
Province
Ontario (ON)

Hiring confidence: Sparse posting · 7/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.
Application Deadline: 10/18/2026 Address: 100 King Street West Job Family Group: Customer Solutions Supports the profitable acquisition and growth of priority customer segments through the development and execution of segment-driven integrated product, cross-channel, sales, marketing and pricing strategies. Supports the sustained growth of Key Performance Indicators (e.g., new customer acquisition targets, share of wallet growth, revenue and earnings, and segment engagement targets) to achieve …

This role is based in Ontario. BMO is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Ontario

Average salary for Director, Client Experience Design in Ontario

We do not have a salary benchmark for this title in Ontario yet. The posting does not state a salary either.

NOC code

This posting has not been matched to a NOC 2021 unit group yet. Use the NOC finder to identify the code from the duties listed above.

Typical qualifications for Canadian employers

  • Leadership experience in customer solutions or similar domain
  • Proven track record with customer acquisition and retention
  • Experience with integrated product and marketing strategies
  • Ability to manage KPIs and performance metrics
  • Experience in segment-driven strategy development

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Client experience design
  • Product strategy
  • Cross-channel marketing

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What you'll do

  • Develop and execute segment-driven integrated product strategies
  • Execute cross-channel sales and marketing strategies
  • Develop pricing strategies for priority customer segments
  • Support profitable acquisition and growth of priority customer segments
  • Monitor and sustain growth of Key Performance Indicators
  • Achieve new customer acquisition targets
  • Drive share of wallet growth
  • Support revenue and earnings growth
  • Achieve segment engagement targets

What you'll need

  • Leadership experience in customer solutions or similar domain
  • Proven track record with customer acquisition and retention
  • Experience with integrated product and marketing strategies
  • Ability to manage KPIs and performance metrics
  • Experience in segment-driven strategy development

About the Company

BM

BMO