DI

Director, Customer Success, Enterprise Account Management

Montréal, Québec
On-site
Full-time
No salary posted1 weeks ago
Employment type
Full-time · On-site
Posted
September 24, 2026
Province
Quebec (QC)

Hiring confidence: Sparse posting · 11/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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Your role as Director, Customer Success, Enterprise Account Management Reporting to Melissa Trottier, Vice President, Customer Success, the Director, Customer Success, Enterprise Account Management has a mission to serve as a client advocate and trusted advisor for a highly strategic segment of Dialogue’s clientele, driving sustainable growth and ensuring long-term success. This position requires an experienced leader, capable of managing strategic relationships, but above all, inspiring, mobil…

This role is based in Quebec. Dialogue is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Quebec

Average salary for Director, Customer Success, Enterprise Account Management in Quebec

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NOC code

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Typical qualifications for Canadian employers

  • Proven experience managing enterprise accounts
  • Track record of driving sustainable growth
  • Strong leadership capabilities
  • Experience as client advocate and trusted advisor
  • Ability to manage strategic relationships

Fit check

Is this role right for you?

Top skills this posting asks for:

  • Customer Success Management
  • Enterprise Account Management
  • Strategic Relationship Management

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What you'll do

  • Serve as client advocate for strategic customer segment
  • Act as trusted advisor to enterprise clients
  • Drive sustainable growth and long-term success
  • Manage strategic relationships with key accounts
  • Inspire and mobilize team members
  • Report to Vice President, Customer Success

What you'll need

  • Proven experience managing enterprise accounts
  • Track record of driving sustainable growth
  • Strong leadership capabilities
  • Experience as client advocate and trusted advisor
  • Ability to manage strategic relationships

About the Company

DI

Dialogue