Director, Programs & Service Experience
- Employment type
- Full-time · On-site
- Posted
- September 18, 2026
- Salary range
- $126,675–$160,455 CAD per year
- Province
- Ontario (ON)
Hiring confidence: Complete posting · 78/100
This posting shows several signs of an active search — things like a posted salary, a recent posting date, and an employer who replies to applicants. How this is scored
Job Overview
This role is based in Ontario. Mitacs is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.
Market context
About this role in Ontario
Average salary for Director, Programs & Service Experience in Ontario
We do not have a salary benchmark for this title in Ontario yet. The posting advertises $126,675–$160,455.
NOC code
This posting has not been matched to a NOC 2021 unit group yet. Use the NOC finder to identify the code from the duties listed above.
Typical qualifications for Canadian employers
- Senior leadership experience
- Proven track record in program management
- Experience with service design and development
- Ability to translate strategy into execution
- Strong stakeholder management skills
Fit check
Is this role right for you?
Top skills this posting asks for:
- Organizational strategy
- Program management
- Service design and development
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What you'll do
- Connect organizational strategy with program and service design
- Lead program and service development and implementation
- Ensure effective translation of programs from concept to execution
- Provide leadership for Program Management team
- Provide leadership for Service Design & Development team
- Ensure programs and services meet stakeholder needs
- Drive client experience optimization
- Account for successful program and service delivery
What you'll need
- Senior leadership experience
- Proven track record in program management
- Experience with service design and development
- Ability to translate strategy into execution
- Strong stakeholder management skills
- Experience delivering high-impact programs and services