Director, Technical Customer Support

Toronto, Ontario

On-site

Full-time

No salary postedYesterday

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Employment type: Full-time · On-site
Posted: September 20, 2026
NOC code: 64409 — Other customer and information services representatives
Province: Ontario (ON)More in Ontario

Hiring confidence: Sparse posting · 7/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

Jobs

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Job Description Job Description Who We Are SWTCH is pioneering EV charging solutions for multifamily and commercial properties across North America. Since 2016, our team of entrepreneurs, energy professionals, and technologists has been focused on unlocking the social, economic, and environmental benefits of widespread EV adoption. Today, our solutions are deployed in tens of thousands of locations —many of which are low-to-moderate income housing—helping to make clean mobility accessible for a…

This role is based in Ontario. The Canadian NOC code for this position is 64409 — Other customer and information services representatives. SWTCH Energy Inc. is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Ontario

Average salary for Customer Service Representative in Ontario

We do not have a salary benchmark for this title in Ontario yet. The posting does not state a salary either.

NOC code

64409 — Other customer and information services representatives. The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation.

Typical qualifications for Canadian employers

A high school diploma, clear spoken and written English (and often French), and comfort working across a phone system, a CRM and a ticketing tool.

Licensing: No licence is required.

All Customer Service Representative jobs in Ontario

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What you'll do

Lead and manage technical customer support operations
Oversee customer support team performance and development
Ensure high-quality technical support for EV charging solutions
Develop support processes and procedures
Maintain customer satisfaction and retention
Collaborate with product and engineering teams

What you'll need

Leadership experience in technical customer support
Knowledge of EV charging solutions or related technology
Experience managing support teams
Strong technical background
Understanding of multifamily or commercial property operations