MA
Enterprise Customer Success Manager
Montréal, Québec
On-site
Full-time
No salary posted3 weeks agoJob Overview
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 14,000 customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100 , the definitive ranking of the top 100 private cloud companies in the world. We're growing fast and hiring the talent to match. In this role, you will manage a p…
What you'll do
- Manage portfolio of enterprise customer accounts
- Ensure customer satisfaction and retention
- Drive product adoption and usage
- Serve as primary point of contact for assigned accounts
- Collaborate with sales and product teams to support customer goals
What you'll need
- Experience managing enterprise accounts
- SaaS or software platform experience
- Proven customer success or account management track record
- Strong communication skills
- Ability to manage multiple stakeholders
About the Company
MA