MI
Job Overview
Job Description We are looking for an experienced Genesys Cloud Architect to lead the design, architecture, and evolution of cloud-based contact center solutions. In this role, you will be responsible for defining the technical vision, designing scalable and resilient architectures, and ensuring alignment with business objectives and enterprise technology strategy. You will act as a key technical leader, working closely with business stakeholders, product owners, and cross-functional engineerin…
What you'll do
- Lead the design and architecture of cloud-based contact center solutions
- Define technical vision for Genesys Cloud implementations
- Design scalable and resilient architectures
- Ensure alignment with business objectives
- Ensure alignment with enterprise technology strategy
- Act as key technical leader
- Work with business stakeholders
- Collaborate with product owners
- Work with cross-functional engineering teams
What you'll need
- Extensive experience with Genesys Cloud platform
- Strong background in cloud-based contact center solutions
- Enterprise architecture experience
- Technical leadership experience
- Understanding of business objectives and technology strategy
- Knowledge of scalable and resilient system design
About the Company
MI