Genesys Cloud CX Training Specialist

Job Description We are looking for a Genesys Cloud CX Training Specialist to support a large-scale enterprise migration and transformation program. The role will focus on delivering hands-on, scenario-based training to end users across multiple business units Responsibilities: Deliver hands-on, scenario-based end-user training for Genesys Cloud CX and WFM across multiple business units. Facilitate live and virtual training sessions using a hands-on, click-through approach focused on guided prac…