Guest Relations Lead (Front-End Lead)

Toronto, Ontario

On-site

Full-time

No salary posted6 days ago

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Employment type: Full-time · On-site
Posted: October 29, 2026
Province: Ontario (ON)

Hiring confidence: Sparse posting · 22/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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Job Description At Eataly, this role is referred to as a Front-End Lead. The Front-End Lead serves as the liaison between staff and management to ensure the department is fully functional. The Front-End Lead delegates to, motivates, trains and mentors Front End Cashiers to promote their development. Reports to the Front End Manager. Handles monetary transactions and performs advanced cashiering duties Assists in supervising the Front-End team to ensure optimal performance and guest experience A…

This role is based in Ontario. Eataly North America is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Ontario

Average salary for Guest Relations Lead (Front-End Lead) in Ontario

We do not have a salary benchmark for this title in Ontario yet. The posting does not state a salary either.

NOC code

This posting has not been matched to a NOC 2021 unit group yet. Use the NOC finder to identify the code from the duties listed above.

Typical qualifications for Canadian employers

Full-time availability
Experience in customer-facing roles
Cash handling and POS system proficiency
Leadership or supervisory experience
Strong communication skills

Fit check

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What you'll do

Serve as liaison between staff and management
Ensure front-end department is fully functional
Delegate tasks to Front-End Cashiers
Motivate and train front-end staff
Mentor team members for professional development
Handle monetary transactions
Perform advanced cashiering duties
Supervise Front-End team
Ensure optimal performance and guest experience
Report to Front End Manager

What you'll need

Full-time availability
Experience in customer-facing roles
Cash handling and POS system proficiency
Leadership or supervisory experience
Strong communication skills