Information Desk Team Lead / Responsable de l'équipe du Bureau d'information

Ottawa, Ottawa region

On-site

Full-time

No salary posted2 weeks ago

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Employment type: Full-time · On-site
Posted: October 20, 2026
Province: Ontario (ON)

Hiring confidence: Sparse posting · 11/100

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Job Description Job Description:\n\nLocation: Ottawa preferred\nClosing Date: Open until filled\nInternal/ External Competition \n \nAbout the AFN \nThe AFN is an advocacy organization that takes direction and fulfills mandates as directed by First Nations in-Assembly through resolutions. As a national advocacy organization for First Nations, the AFN seeks to advance First Nations Inherent and Treaty Rights through the development of policy, public education, and where applicable, the co-develo…

This role is based in Ontario. Assembly of First Nations is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Ontario

Average salary for Information Desk Team Lead / Responsable de l'équipe du Bureau d'information in Ontario

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Typical qualifications for Canadian employers

Preferred location: Ottawa
Bilingual proficiency (English and French)
Team leadership experience
Customer service background
Knowledge of First Nations advocacy or related field preferred

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What you'll do

Lead and supervise information desk team
Manage daily operations of information bureau
Coordinate staff activities and schedules
Provide information and assistance to visitors
Ensure quality customer service standards
Support AFN advocacy mission and First Nations initiatives
Implement organizational policies and procedures

What you'll need

Preferred location: Ottawa
Bilingual proficiency (English and French)
Team leadership experience
Customer service background
Knowledge of First Nations advocacy or related field preferred