IT Analyst - Level 2 Application Support

Job Description Job Description The client is seeking an IT analyst focused on Level 2 application support: investigating issues escalated by Level 1 support, with the ability to diagnose problems using existing technical tools (APIs, SQL, Azure) without systematically escalating. The difference from a traditional support role is significant: the candidate must be able to read and interpret SQL queries, test API endpoints using Postman, and navigate an Azure cloud environment to isolate the roo…