LA
IT Application Support, Team Lead
Montréal, Québec
On-site
Full-time
No salary posted3 weeks agoJob Overview
Purpose of the Role Reporting to the Director, IT Infrastructure, Support and Cybersecurity, the incumbent will lead a team of Application & Integration Specialists to ensure effective support of the various business applications used across the organization. Key Responsibilities Supervise, coach and mentor the team to ensure integrations are proactively monitored and incidents are addressed within reasonable timelines and resolved at the source. Develop a strong understanding of the business p…
What you'll do
- Lead a team of Application & Integration Specialists
- Supervise, coach and mentor team members
- Ensure proactive monitoring of integrations
- Ensure incidents are addressed within reasonable timelines
- Resolve incidents at the source
- Develop strong understanding of business applications
- Ensure effective support of various business applications across the organization
What you'll need
- Experience supervising and leading IT teams
- Knowledge of application support and integration systems
- Understanding of IT infrastructure
- Incident management expertise
- Reporting to Director-level management
About the Company
LA