VC

IT Help Desk Technician - Level 2

Calgary, Calgary region
On-site
Full-time
No salary postedToday

Job Overview

This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.
Job Description Job Description Description The IT Help Desk Technician - Level 2 is primarily responsible for providing mid level technical assistance and support to CompuVision clients. Specializing in supporting our client’s line of business (LOB) applications, this role is also responsible for ensuring high uptime and stability related to computer systems, Microsoft (particularly Office365) software, and documenting new/updating changed information in our knowledgebase. Culture is an integr…

What you'll do

  • Provide mid-level technical assistance and support to CompuVision clients
  • Specialize in supporting client line of business (LOB) applications
  • Ensure high uptime and stability of computer systems
  • Provide Microsoft software support, particularly Office365
  • Document new information in knowledgebase
  • Update changed information in knowledgebase

What you'll need

  • Mid-level technical support experience
  • Knowledge of Microsoft Office365
  • Experience supporting line of business (LOB) applications
  • Documentation and knowledge base skills

About the Company

VC

VC3

IT Help Desk Technician - Level 2 at VC3 — Calgary, Calgary region | Jobily