VC
IT Help Desk Technician - Level 2
Vancouver, Greater Vancouver
On-site
Full-time
No salary posted3 weeks agoJob Overview
Job Description Job Description Description The IT Help Desk Technician - Level 2 is primarily responsible for providing mid level technical assistance and support to CompuVision clients. Specializing in supporting our client’s line of business (LOB) applications, this role is also responsible for ensuring high uptime and stability related to computer systems, Microsoft (particularly Office365) software, and documenting new/updating changed information in our knowledgebase. Culture is an integr…
What you'll do
- Provide mid-level technical assistance and support to CompuVision clients
- Specialize in supporting client line of business (LOB) applications
- Ensure high uptime and stability of computer systems
- Provide Microsoft software support, particularly Office365
- Document new information in knowledgebase
- Update changed information in knowledgebase
What you'll need
- Mid-level technical support experience
- Knowledge of Microsoft Office365
- Experience supporting line of business (LOB) applications
- Documentation and knowledge base skills
About the Company
VC