DI
IT Service Desk
Vancouver, Greater Vancouver
On-site
Full-time
No salary posted3 weeks agoJob Overview
Job Description Job Description Dilawri Overview Join Canada’s Largest Automotive Group If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed. Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world’s most respected automoti…
What you'll do
- Provide first-level technical support to end users
- Log and track support tickets
- Troubleshoot hardware and software issues
- Assist with password resets and account access
- Document solutions for knowledge base
- Escalate complex issues to senior IT staff
- Maintain professional communication with users
- Support dealership locations across Canada
What you'll need
- High school diploma or equivalent
- Technical support experience preferred
- Customer service orientation
- Problem-solving skills
- Ability to work in a team environment
About the Company
DI