IT Service Desk Technician M/F

IT Service Desk Technician M/F Permanent position | Full-Time | Montreal (QC) Are you an IT Service Desk technician or would you like to become one? If your answer is yes, it’s your lucky day as we are looking for a dynamic and talented person to join our team! What will your role be? In this project, your main responsibilities will be: ▪ Respond, research, resolve, assign and escalate end-user requests. ▪ Document customer interactions using ticket management software. ▪ Manage access requests…