IT Service Management Practice Lead

Job Title: IT Service Management Practice Lead Reports to: Senior Manager, IT Service Management Vacancy status: This posting is for an existing position. Purpose of the Role The IT Service Management Practice Lead assists with the strategic direction, governance, configuration oversight, transition of IT services, measuring, reporting, and operational support for the ITSM organization at LifeLabs. This role will focus on managing and maintaining the configuration of an organization's IT infras…