MI
IT Support Specialist
Ottawa, Ottawa region
On-site
Full-time
$51K – $68K CAD
3 weeks agoJob Overview
Position Summary The IT Support Specialist is responsible for providing high-quality onsite technical support to MindBridge employees at our Ottawa headquarters. This role serves as the primary point of contact for Level 1 and Level 2 IT issues, ensuring employees can work efficiently and securely. The successful candidate will support end-user devices, Microsoft 365 services, meeting room technology, identity management, onboarding/offboarding activities, asset management, and general IT opera…
What you'll do
- Provide onsite technical support to MindBridge employees
- Serve as primary point of contact for Level 1 and Level 2 IT issues
- Support end-user devices
- Manage Microsoft 365 services
- Support meeting room technology
- Handle identity management tasks
- Perform onboarding and offboarding activities
- Manage IT assets
- Ensure employees can work efficiently and securely
What you'll need
- Onsite position in Ottawa
- Ability to provide high-quality technical support
- Experience with Microsoft 365 services
- Knowledge of identity management systems
- Experience with end-user device support
- Ability to handle onboarding/offboarding activities
About the Company
MI