AP
Apptoza Inc.

IVR / Contact Centre Solution Architect (Salesforce experience with Amazon Connect)

Toronto, Ontario
On-site
Full-time
No salary postedToday
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Employment type
Full-time · On-site
Posted
September 21, 2026
NOC code
64409 — Other customer and information services representatives
Province
Ontario (ON)More in Ontario

Hiring confidence: Sparse posting · 22/100

This posting is missing most of the signals we look for, or shows patterns common to listings that are not actively being filled. Check with the employer before applying. How this is scored

Job Overview

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This is only part of this posting — the job board it came from publishes a short summary. Read the full posting.
IVR / Contact Centre Solution Architect (Salesforce experience with Amazon Connect) Toronto, ON - Hybrid (3 Days WFO) Experience Required: 10 & Above 12 months Role Descriptions: IVR-Contact Center Solution Architect Position Salesforce Service Cloud Voice (1) Experience on Designing| Configuring and implementing Voice-Enabled Contact Center Solutions using Salesforce and any CIVR system(Amazon Connect preferred). (2) Should have expertise in CRM| Telephony Knowledge| Customer Service Operation…

This role is based in Ontario. The Canadian NOC code for this position is 64409 — Other customer and information services representatives. Apptoza Inc. is hiring for this full-time position through Jobily, where you can check how well your resume matches the posting before you apply.

Market context

About this role in Ontario

Average salary for Customer Service Representative in Ontario

Median $120,000 per year, with most postings between $120,000 and $120,000 (Architects, 2026-05, 23 postings). This posting does not state a salary.

NOC code

64409 — Other customer and information services representatives. The National Occupational Classification code is what Express Entry, provincial nominee programs and Job Bank use to identify this occupation.

Typical qualifications for Canadian employers

A high school diploma, clear spoken and written English (and often French), and comfort working across a phone system, a CRM and a ticketing tool.

Licensing: No licence is required.

All Customer Service Representative jobs in Ontario

Fit check

Is this role right for you?

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About the Company

AP

Apptoza Inc.